Changelog

Fixes and small changes in 1.30

• Improved2 NovA store audit report that follows the audit specification: The store audit has a new Report tab, and the downloadable report is now a portrait A4 document, both in the same order and under the same headings as the audit specification: every area, every check under its own title, what it shows, and what your audit found. Where Slide cannot measure something yet, the report says so plainly.
• Improved2 NovStore audit uses the audit titles: The 15 areas of your store audit, and the checks inside them, now carry the titles of the audit specification word for word, for example "Performance & Site Speed" and "Technical SEO", and the action list is called Priority Action Plan. An audit run before today keeps its old titles until you run it again.
• Improved2 NovClearer notes on the automation list: An automation that was paused because Instagram lost its connection now says "Instagram needs to be reconnected", and an automation that starts from a trigger that no longer fires says so and points to Followers increased instead.
• Improved2 NovChoose who gets cart and product reminders: Storefront settings has a new "Who gets reminders" card with one switch for cart reminders and one for product page reminders. Each switch starts off and shows its real state, so nothing changes until you turn it on. When a switch is on, only people who agreed get that reminder, for example by ticking the WhatsApp consent box you can now add to a pop-up.
• Improved2 NovReplies and Google Ads in the API: Your own systems can now answer a live chat under the name of an API key and hand it back to your AI agent, and read your Google Ads campaigns, results and lead forms.
• Improved2 NovJourney reports show what was really sent: The Journey Reports tab on Revenue analytics now counts the messages each journey actually sent, how many were delivered and read, how many could not be delivered and why, and how many runs were skipped with the reason in plain words, such as no phone number to message. It covers every journey that sends a message, on any trigger, and you can look back 7, 30 or 90 days. Orders and revenue count purchases placed within 7 days after a message from the journey, however the shopper completed the purchase. Clicks are not tracked yet, and the page says so. The reminders count on the Abandoned carts report and on Revenue analytics now counts messages that really went out.

Fixes and small changes in 1.29

• Improved1 NovTeam roles now cover more changes: Changing ad budgets, disconnecting an integration, publishing to LinkedIn and editing the brand kit now follow each teammate's role. Members can still see all of it, and Owners and Admins can change it.
• Improved1 NovFollow-up timing, on the goal: In an agent's Autonomous tab, the automatic follow-up goal now shows how long a chat must be quiet and when each follow-up goes out, counted from the customer's last message. Choose Set here to change the quiet time and the time and wording of up to four follow-ups right on the goal, or keep following the agent's own instructions. A follow-up can go out from 5 minutes to 23 hours after the customer's last message, because WhatsApp and Instagram allow a free message only within 24 hours.
• Improved1 NovSee every tool an agent holds: The Tools tab now lists the tools every agent holds without being asked: reading a photo or PDF a customer sends, looking back at earlier chats and scheduling a follow-up, each with an Always on label. A tool that cannot run now says why and what to do about it.
• Improved1 NovFilter every inbox by contact: Inbox, WhatsApp, Instagram and SMS now have one filter button: tags, lifecycle stage, last message date and any contact field, such as City.
• Improved1 NovClearer OTP, SMS and RCS screens: Text and icons on these screens are easier to read and match the rest of Slide, and the OTP pop-up now starts in Slide colours with a readable button.
• Improved1 NovA shorter bottom bar with Home in the middle: The bottom bar is slimmer, Home sits in the centre, and the bubble glides as soon as you tap a tab.
• Improved1 NovReply to a specific message: In Inbox, WhatsApp, Instagram, website chat and connected channels that support it, answer one message so the customer sees exactly what you mean. With a mouse, use the arrow beside the message. On a phone, swipe the message to the right.
• Improved1 NovA cleaner Slide on mobile: A new bottom bar: the tab you are on rises into a bubble that glides as you switch. Section tabs are slimmer, leaving more of the screen for your work. Opening a chat in WhatsApp, Instagram or SMS now fills the screen with one clear way back, and conversation lists are tighter, so more fit at once.
• Fixed1 NovInbox columns fit every screen: The Inbox, WhatsApp and Instagram now choose their columns from the room they really have, so the right-hand contact panel is no longer cut off and long emails shorten neatly. When there is no room for it, the same details open from the conversation.
• Improved1 NovSlide AI on mobile: its own button, the whole screen: Slide AI now has its own button at the top of the Slide app and your phone's browser. On a phone it opens as one clean full screen, with nothing overlapping it, easy-to-read text and room to type.

Fixes and small changes in 1.28

• Improved30 OctSlide on your phone: one tab bar, a way back on every page: In the Slide app and in your phone's browser the dashboard now has one tab bar (Home, Contacts, Automation, Inbox, More) and a back button beside the Slide logo. An open conversation fills the screen, with the contact's name and the way back always at the top and room to type. Contacts gives the list the screen: one search, filters behind one button. More lists every page, Agents, Connectors and your team and account settings included, and can search them all. In the automation builder, Maestro has the screen to itself.

Fixes and small changes in 1.27

• Improved29 OctInstagram AI agents can read the photos customers send: When a customer sends a photo in an Instagram chat, your AI agent can now look at it and answer, for example a screenshot or a picture of a product. Reels and posts they share reach the conversation with their caption and link. Before this, a message with no text never reached the agent.
• Improved29 OctMaestro sets up each step with its full settings: When Maestro needs something from you, it opens that step's own settings right in the chat: pick a WhatsApp template from your approved list, set who receives it and its variables, copy a webhook's address and capture a test request, or set a condition. It reads the fields your webhook receives and uses them, and it looks at your existing automations to reuse their templates.
• Improved29 OctMore of the website in your language: Industries, Slide for Startups, Slide for Healthcare, the partner programme and its application form, the MCP and One API pages, and every channel and use-case page now read in all eight languages. The market pages read in their market's language too: the Gulf pages in Arabic, India in Hindi and Canada in French.
• Fixed29 OctMaestro builds from a brand-new automation: On a new automation Maestro could not start and kept asking you to say "continue". It now builds from your first message, knows every trigger and step Slide has, and asks which trigger you mean when your description does not say, for example how a visit to your website should reach Slide.
• Improved29 OctMaestro and step settings sit beside the canvas: Maestro and the settings of the step you are editing now open as panels beside the canvas, so neither covers your steps, the toolbar or the zoom controls, and on a smaller screen the canvas controls shrink to fit. Fold Maestro to a slim bar for the whole canvas. A new automation shows its Trigger and Action cards in the same style, ready to click if you would rather build by hand.

Fixes and small changes in 1.26

• Improved28 OctSee where you are signed in: Your profile now lists each device signed in to your account, with the app it uses, the address it connected from and when it was last active. Sign out any device you do not recognise, or every other device at once, and its open page signs out straight away.
• Improved28 OctEdit an API key's permissions and IP allowlist: You can now change what an API key can do, and which IP addresses may use it, without creating a new key. Access is set per resource as None, Read or Write, and an IP allowlist can be added when you create a key or later. A change applies to the key's next request.

Fixes and small changes in 1.25

• Improved27 OctFollow-ups follow your agent's instructions: When your agent's instructions say when to follow up, for example one nudge after 10 minutes and another after 22 hours, the follow-ups now go out at those times, counted from the customer's last message. Nothing is sent overnight.
• Improved27 OctPhotos, PDFs and voice notes on website and app chat: Your agent can now open the photos, PDFs and voice notes that customers send in your website chat and app chat, as it already does on WhatsApp.

Fixes and small changes in 1.24

• Fixed26 OctNo reminder after an order is placed: Reminders about an unfinished cart are now held back for a buyer who already ordered another way. Buyers are matched by phone number or email, and when a match cannot be checked the reminder is not sent.
• Improved25 OctYour version in the sidebar: The bottom of the dashboard sidebar now shows which version of Slide you are on. Click it to open this changelog. A New tag shows until you have looked at the latest version.
• Improved25 OctThe API reference covers every route: The API reference now lists every route of the public API, with the scope each one needs, including store audits, AI search checks, automations and voice settings.
• Improved25 OctSlide AI acts at once: Slide AI, in the dashboard and on WhatsApp, now submits WhatsApp templates and makes changes in your workspace straight away. It still asks you first before anything messages your customers or spends money, and it never deletes anything.

Fixes and small changes in 1.23

• Improved22 OctShopify: disconnecting keeps your data: Uninstalling the Shopify app or pressing Disconnect keeps your store data, and reinstalling reconnects it. A store whose access Shopify has withdrawn now shows Reconnect needed.
• Improved22 OctAI search trend: See how often AI answers name your brand, by day or by week.
• Improved22 OctSend email step: The automation Send email step can send from your verified sending domain, without a mail server connection.
• Fixed22 OctVoice calls: A caller who is still talking is no longer treated as silence, so the agent does not check in or hang up in the middle of an answer.
• Fixed22 OctAutomation runs: Runs left as running after their conversation ended now close as Cancelled with the reason, and the run list shows Paused and Cancelled runs as such.
• Fixed22 OctSegments: A segment rule the workspace cannot check is now refused instead of matching every contact.
• Fixed22 OctTeam members: Removing a team member takes them off the list, and the Team page says why when a removal is refused.
• Fixed22 OctWebsite pop-ups: Pop-up style settings are saved and shown, the whole image shows, codes stay on screen with a Copy button, and the wheel says you won only when there is a code.

Fixes and small changes in 1.22

• Improved21 OctVoice callbacks: A callback the agent promised keeps the first call's context, follows your callback hours and greeting, and only one waits per person.
• Improved21 OctWhatsApp after the 24-hour window: A WhatsApp step can name an approved template to send when the 24-hour window has closed.
• Improved21 OctLong WhatsApp messages: A reply too long for one WhatsApp message is sent in parts, split at a paragraph, line or word.
• Fixed21 OctShopify reinstall: Reinstalling Slide on a Shopify store reconnects the right workspace instead of creating an empty one.
• Fixed21 OctContact analytics: Contact numbers follow each member's lead access, so members see only their own contacts.

Fixes and small changes in 1.21

• Fixed20 OctGoogle Ads disconnect: Disconnecting Google Ads no longer withdraws Slide's whole Google access.
• Fixed20 OctSlide's WhatsApp number: The WhatsApp number shown in the app and the help widget is the one Slide really uses.

Fixes and small changes in 1.20

• Improved19 OctShopify permissions: Integrations shows the permissions your store has granted, with Approve new permissions to add more, and no more misleading advice to reconnect.
• Fixed19 OctWhatsApp message status: Repeated or late WhatsApp events no longer change anything twice: each message is handled once and its status only moves forward.

Fixes and small changes in 1.19

• Fixed18 OctNew accounts: People with no workspace are taken to create one instead of seeing an empty dashboard.

Fixes and small changes in 1.18

• Improved15 OctAI agents know the date: AI agents know today's date and time in your time zone, so "tomorrow" means the right day.
• Improved15 OctAI agent reply settings: Choose each agent's reply style, its longest reply and how many messages a conversation may have.
• Fixed15 OctCreate with AI: Flows made with Create with AI now load and save correctly.
• Fixed15 OctRecovered carts: An abandoned cart that is bought later is now recognised when its order comes in.

Fixes and small changes in 1.17

• Improved14 OctAI agents remember: WhatsApp AI agents remember what a customer told them in earlier chats, for 30 days.
• Improved14 OctVoice for each voice agent: Each voice agent can choose its voice: Fastest, Balanced or Most natural.
• Improved14 OctProduct search by AI agents: AI agents find Shopify products more precisely, by size and category, and quote the size chosen.
• Fixed14 OctBrand page: Saving the Brand page works again.
• Fixed14 OctMessages to stopped automations: A message to a chat whose automation was switched off or deleted is no longer dropped.
• Fixed14 OctSMS campaigns: SMS campaigns now count delivered messages.

Fixes and small changes in 1.16

• Improved13 OctVoice replies: Voice agents give a short acknowledgement before a longer answer.
• Fixed13 OctPickers: Rows in pickers, such as the inbox assignee picker, can be clicked with a mouse again.
• Fixed13 OctNotification bell: The bell keeps updating live when joining the live feed fails at first.

Fixes and small changes in 1.15

• Improved12 OctLive notification bell: The notification bell updates live instead of every 30 seconds.
• Improved12 OctPartner portal: The partner earnings chart now uses real commissions, and the resources page is filled in.
• Fixed12 OctLive updates: Live updates keep working after an hour, without reloading the page.
• Fixed12 OctContact webhooks and the email list: Contact webhooks carry the real tag names, and the email list never re-subscribes an address that unsubscribed.

Fixes and small changes in 1.14

• Fixed11 OctSMS campaigns: An SMS campaign is now refused while it still holds an unfilled placeholder.
• Fixed11 OctRevenue analytics: Email revenue in revenue analytics was always zero. It now shows the real figure.

Fixes and small changes in 1.13

• Fixed4 OctAutomation builder: Opening and saving an automation whose menu loops back to its first step no longer drops steps.

Fixes and small changes in 1.12

• Improved2 OctWhatsApp reports: Reports now show real totals and the real cost of each campaign.

Fixes and small changes in 1.10

• Improved30 SepDeveloper API address: The developer API now has its own web address.
• Fixed30 SepScheduled WhatsApp campaigns: Scheduled WhatsApp campaigns no longer go out early.

Fixes and small changes in 1.9

• Fixed29 SepEmail: one-click unsubscribe and A/B tests: One-click unsubscribe on campaign emails now works. A/B tests now split recipients at random, hold the winner back, and show real counts.
• Fixed29 SepInstagram content planner: A post you approve in the content planner now gets its publish time.
• Improved29 SepPartner programme: Partner commission is now recorded on paid subscription payments from the workspaces a partner referred.